FAQ

Do I have to come up with the menu?

Nope! We’ll create a custom menu based on your preferences and dietary restrictions. You’ll get it by text the week before, and you can change anything you like.

Can I skip a week or cancel?

Yes! Just give us at least one full week’s notice so your chef can adjust your schedule. Changes made with less than a week’s notice will be charged in full. If you know your travel dates for the month, sharing them at the start of the month is always appreciated.

Will I have the same chef every week?

Mostly, yes. Haley cooks your first prep to get to know you and your kitchen. After that, you’ll have one dedicated chef, with Haley stepping in from time to time. We may try a couple of chefs early on to find your best match. Haley’s schedule is most open later in the week, so mid-week or later service days make it easier to keep her in your rotation.

Who orders the groceries?

We do! Your chef shops for everything on your menu via a partnership with FreshDirect, and groceries are billed separately at cost. They typically range from $100-$200, a bit higher in the beginning if we are building your opantry from scratch. Pantry staples you already have will be used first to avoid waste and inventory is tracked.

How long does the food last?

Meals are designed to hold well in the fridge for 4-5 days. Everything is labeled and packed in your containers and meals can be frozen to extend shelf life.

Do I need to be home?

Not at all. Many clients give us a key, door code, or doorman access.

How long does the chef take, and do they clean up?

Most preps take about 3-4 hours, and your chef will leave your kitchen spotless.

Can you work with allergies or dietary needs?

Absolutely. You’ll share any allergies and preferences in your intake form, and every menu is built around them.

What kitchen tools do I need?

Your intake form includes a checklist of kitchen tools. Anything you’re missing can be found on Chef Haley’s Amazon Favorites list.